1. Introduction

VetanDesk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HR and payroll management platform.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email, phone number, company name
Employee Data: Names, contact details, employment information, salary details
Biometric Data: Facial recognition data for attendance verification
Attendance Data: Punch times, GPS coordinates, selfie images
Payment Information: Billing details for subscription payments

2.2 Information Collected Automatically

Device information (type, operating system, browser)
IP address and location data
Usage data and analytics
Cookies and similar technologies

3. How We Use Your Information

We use the collected information to:

Provide and maintain the Service
Process attendance and payroll
Verify employee identity through biometrics
Generate reports and analytics
Send notifications and updates
Provide customer support
Improve our Service
Comply with legal obligations

4. Biometric Data

We take special care with biometric data (facial recognition):

Biometric data is encrypted at rest and in transit
Face embeddings are stored as mathematical vectors, not actual images
Biometric data is never shared with third parties
For on-premise deployments, biometric data never leaves your infrastructure
Employees can request deletion of their biometric data

5. Data Sharing

We may share your information with:

Service Providers: Cloud hosting, payment processing, analytics
Legal Requirements: When required by law or legal process
Business Transfers: In case of merger, acquisition, or sale

We do NOT sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures:

AES-256 encryption for data at rest
TLS 1.3 encryption for data in transit
Regular security audits and penetration testing
Role-based access control
Audit logs for all data access
Secure data centers in India

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account termination:

Account data is deleted within 30 days
Backups are purged within 90 days
Some data may be retained for legal compliance

8. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Delete your data (subject to legal requirements)
Export your data in a portable format
Opt-out of marketing communications
Withdraw consent for biometric processing

9. Cookies

We use cookies and similar technologies for:

Authentication and session management
Remembering your preferences
Analytics and performance monitoring

You can control cookies through your browser settings.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. International Data Transfers

Your data is primarily stored in India. If data is transferred internationally, we ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: privacy@vetandesk.com
Address: Indore, Madhya Pradesh, India

14. Grievance Officer

In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer are:

Name: Privacy Team
Email: grievance@vetandesk.com